Privacy policy

When you place an order or contact us, we collect:

• Your name, phone number, email and delivery address
• Your order details, including the phone model you bought a case for
• Messages you send us through the contact form, email or WhatsApp

When you browse our site, we automatically collect basic technical information such as your device, browser, IP address and the pages you visit.

We do not see or store your full card or UPI details. Payments are handled by our payment partner. [Edit: payment gateway name, e.g. Razorpay, Shopify Payments]

• To process, ship and deliver your order, including cash on delivery confirmation
• To send order confirmations, tracking updates and support replies
• To handle returns, exchanges and refunds
• To prevent fraud and fake orders
• To improve our website and show you relevant ads, if you have allowed it

We share only what each partner needs to do their job:

• Shopify, which hosts our store
• Payment partners, to process prepaid orders [Edit: name]
• Courier partners, who need your name, address and phone number to deliver [Edit: name]
• Advertising and analytics tools such as Meta (Facebook and Instagram) and Google, to measure and improve our ads [Edit: remove any you don't use]

We may also share information if required by law or by a government authority.

Our site uses cookies to keep your cart working, remember your preferences and understand how people use the store. We also use tracking tools like the Meta Pixel to measure our ads.

You can block or delete cookies in your browser settings. The store will still work, though some features may not.

We keep order information for as long as needed to fulfil your order, handle returns and meet tax and legal record-keeping requirements. After that, we delete it or make it anonymous.

You can ask us to:

• Show you the personal information we hold about you
• Correct or update it
• Delete it, unless we must keep it for legal reasons
• Stop sending you marketing messages

To make a request, email our grievance officer below. You can also contact us here.

Our store runs on Shopify, which uses encrypted (HTTPS) connections and secure payment processing. Only people who need your information to handle your order can access it.

Our store is meant for adults. If you are under 18, please shop with the help of a parent or guardian.

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.